Hosted PBX Features
This
is not a complete list, nor does it cover setting details (Features
within Features) Please see our KB
for more a more indepth descriptions of these features
The Following
Features you pay nothing extra per month for, they are included
in Our Enterprise and Small Office Hosted PBX sytems
-
Announcements, Play pre-recorded messages to your calls
- Call Flow Toggles, Change Call Flow with Feature Code
or BLF Buttons
- Call Recording, Options to Record Calls (always on, or
incall activeate)
- Conference Rooms
- Dial by Name Directories
- DISA, allowing outside access for admin or remote dial
tone setups
- Paging and Intercom, setup paging groups, speaker phone
and-or overhead
- Call Parking, hold and retrieve else where
- Call Queues
- Ring Groups
- IVRs, Auto Attendants
- Set CallerID, CallerID tagging
- Time Conditional Call Routing
- Voice Mail Blasting, send voice mail to mutiple users
at once
- Hotel Style Wake Up Calling
- Music on Hold, Can be set diffrent on each call route
- User Control Panel, Web portal for your users to set
basic extension settings
Extensions
have there own subset of feature that include:
-
Extensions, Desk Phones, Softphones, Camreas, Paging, Door
Access, Ect
- Find Me / Follow Me, a person ring group can include
outside numbers
- VmX Locater, a person IVR built into your Voice Mail
Greeting
- Voice Mail, including voice mail to email
Administrative
Features include:
-
Blacklisting, Call Blocking
- Feature Codes, Setting and changing feature codes
- User Management, user permissions for User Control Panel
Routing
Features support options for both
-
Advanced Inbound Routing
- Advanced Outbound Routing
Many
Reporting Features
-
System Health Reporting
- CDR Reporting
- Concurrent Call Reporting
- Extension Breakdown Reporting
We
also have various intergration tools
- Desktop CallerID
- Outlook
- Act
Audio
Codecs
- G729
- G711 (Ulaw)
- G722
Video
Codecs
- h264
- h263p
- h263
- h261
The
Following Features you pay A 25 year licese, No Monthly Extra
Cost
-
Appointments, Automate confirmations, callcellations and reschedules
- Parking Pro, Add multiple lots and Park and Announce
(Paging)
- Call Recording Reporting, All recordings in one spot
drillable by date
- Confrence Pro, Add web portal control to your confrnce
rooms
- Extension Routing, 7 digit dialing for working in diffrent
area codes
- Q-Xact Reporting, Call center style reporting for Call
Queues
- Virtual Q Plus, Expands Call Queue features including
call back options
- Voice Mail Notify, Responsibility and reporting system
for when multiple employees are responsible for a general mailbox
- Operator Web Panel, Full PBX control and BLF via Web
Portal
Need
a Feature you do not see here? Check out our KB,
Call Your Local Voxis Agent, or Open a Online Support
Ticket